Articles on: Troubleshooting

I have been disconnected from the Internet. What can I do?

If you get disconnected while you are taking your video interview online, please follow the tips detailed in the article “[How can I improve my Internet connection speed?](http://support.interviewapp.io/faqs-and-troubleshooting/how-can-i-improve-my-internet-connection-speed)” to fix this. Once you are connected to the Internet, please click the interview link included in the invitation email you received. It will bring you back to the question following the one whose recording was interrupted.

Updated on: 20/07/2020

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