Articles on: Troubleshooting

How can I test my camera?

#1. In the Video Setup page, first click the “ENABLE WEBCAM” blue button in the black box on the right of your screen:

If you are using Google Chrome, a permission box should show up at the top of your browser. Please click “Allow”.

#2. At this stage, your camera should work and you should be able to see yourself on screen in the video location, on the right of your screen. If you don’t, please check that you have selected the right camera.
#3. After the settings steps, you will have the opportunity to record a practice interview question. Review your video response and check that your webcam and your microphone are working fine.

If you cannot see you on screen, please read the article “[**I can’t see myself on screen**](” where you will find some advice.

Updated on: 20/07/2020

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