Articles on: Troubleshooting

How can I improve my Internet connection speed?

To ensure the best connection speed during your interview, please close all applications that may use your connection and consume bandwidth. It may not be enough to solve your connection issue. In this case, please restart your computer to make sure that all programs that used the bandwidth are effectively closed. We also recommend you to use a wire connection instead of a wifi connection. Moreover, ask people you share your Internet connection with not to use the bandwidth while you are completing your interview.

If problems persist, we recommend that you connect to another network.

Updated on: 20/07/2020

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