• Minimum system requirements

  InterviewApp is a software in SaaS mode, which means you don’t need to install anything to be able to use our platform.  If you use InterviewApp from a PC or a Mac, make sure:   you are using a recent browser (ideally, up-to-date) among the following: Mozilla Firefox, Google Chrome or Opera ;  your speaker is in working order and turned on in order to be able to listen to the video interviews.Few readers

• What are my options to send an interview?

  At time of inviting interviewees to take the interview you created for them online, you are given two alternatives: First option : you can use the InterviewApp system for sending invites Second option : you can alternatively use the public link of the interview you created to send your invitations through the system of your choice (your email client or your applicant tracking system for instance). First option: the private link A private, unique and personal link will be generatedFew readers

• Setting up your InterviewApp URL

  The principle Setting up a custom URL will make your one-way video interviews available on a domain name of your own, such as interview.mysite.com, instead of an InterviewApp subdomain such as mysite.itwapp.io. Setting up your InterviewApp URL Update your DNS (Domain Name System) to redirect your chosen custom URL (ex. : interview.mysite.com) to your subdomain mysite.itwapp.io using a CNAME record. Each domain registrar has its own method for setting a CNAME record. The importantFew readers

• Share Sent Interviews with New Applicants

  You have sent invitations to take an interview however you would like to invite new candidates for this interview. To do this : log into your account; click "Interviews" in the "Management" section of the menu; Select the interview for which you want to invite new candidates; at the top of the page, choose the "Invite" tab; there, you can either get the public link from the interview or send new private invitations.Few readers

• Downloading invoices

  To view and download in PDF format the invoices associated with your InterviewApp account, please click “Account” then “Billing” and finally “Billing History”.Few readers

• I want my candidate to re-record a question.

  If you want to offer a candidate the opportunity to re-record one or more interview questions, you have to re-create an interview for these questions and invite the candidate again for this new interview. If you want the candidate to repeat all the interview, two possibilities. Private invitation: You can delete their interview in your admin space and resend the invitation to the same address Public invitation: you can give the candidate permission to re-register with another address aFew readers

• Limitations of characters in my questions

  You can use up to 450 characters (including spaces and ponctuation) for the written questions of your interview.Few readers

• Adding a video presentation to an interview

  A presentation video allows you to make the introduction of the interview more interactive. For example, you can present your company or the position for which you are offering an interview. To add a video presentation to an interview, you can: add it as soon as you create a new interview by following this path: "Interviews""New interview""Welcome video", either add it later to an existing interview by going to: "Interviews"the name of your interview"Edit interview""WelcomeFew readers

• I signed up with InterviewApp but didn’t get an activation email

  The activation email may take up to 10 minutes to arrive. First, make sure the email has not landed directly into your spam folder. If you still have not received the email after 10 minutes, please contact us through the chat below or send us an email. We will help you to activate your account.Few readers

• Statistics exportation

  Your statistical data  Detailed interview statistics are accessible from the dashboard of your InterviewApp account. Data are graphically summarized so you can quickly analyze your campaigns. You can see at a glance the number of sent invitations and completed interviews, the average completion time, or the breakdown of your interviews by status.  These information allow you to adjust and optimize your use of InterviewApp for an ever more efficient recruitment process.  (https://storaFew readers

• Getting Started with the InterviewApp Platform

  Coming soon!Few readers

• Adding your own terms

  You can very simply add your own terms of use to the login page for your InterviewApp interviews. When your candidates click "Check-in", they will accept the InterviewApp terms as well as yours. To create and add your own terms, go to AccountSettingsTerms. Enter the desired text in the box provided and click "Edit". Thereafter, you may change or delete your terms of use at any time by going to this section.Few readers