General tips in case of problems with the browser

If you choose to take your interview from a computer, please use only one of the following browsers : Google Chrome, Mozilla Firefox or Opera;
Make sure you are using the latest version of your browser;
If you are using Chrome and your webcam is not working well, please check your clicked “Allow” in the authorisation bar at the top of your screen;
Clear your browser's cache;
Clear your browser's cookies;
Try another browser;
Make sure your firewall is not too restrictive;
Make sure your connection is stable. Rather use a wired connection than a wireless connection;
Restart your modem and router if necessary.

You don’t know how to update your browser, clear your cache or cookies? Please read our articles dedicated to the following browsers:

Google Chrome
Firefox
Opera

Updated on: 20/07/2020