> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.interview.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if I need help to take my interview?

At [InterviewApp](http://itwapp.io/), we work hard to make sure all candidates have the same opportunities to succeed in their one-way video interview. In case of accessibility issues that would prevent an individual from completing their one-way video interview in good conditions, [InterviewApp](http://itwapp.io/) will approach the organization who invited this individual to take an online video interview so that the latter can complete the video interview in fair conditions. If you encounter any issue, please contact us via our [chat](http://support.interviewapp.io/faqs-and-troubleshooting/chat-support).