> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.interview.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# General tips in case of problems with the browser

1.  If you choose to take your interview from a computer, please use only one of the following browsers : Google Chrome, Mozilla Firefox or Opera;
2.  Make sure you are using the latest version of your browser;
3.  If you are using Chrome and your webcam is not working well, please check your clicked “Allow” in the authorisation bar at the top of your screen;
4.  Clear your browser's cache;
5.  Clear your browser's cookies;
6.  Try another browser;
7.  Make sure your firewall is not too restrictive;
8.  Make sure your connection is stable. Rather use a wired connection than a wireless connection;
9.  Restart your modem and router if necessary.

You don’t know how to update your browser, clear your cache or cookies? Please read our articles dedicated to the following browsers:

*   [Google Chrome](http://support.interviewapp.io/faqs-and-troubleshooting/google-chrome)
*   [Firefox](http://support.interviewapp.io/faqs-and-troubleshooting/mozilla-firefox)
*   [Opera](http://support.interviewapp.io/faqs-and-troubleshooting/opera)